The following information provides a guide for GPs on how to manage or make a referral for presentation of Congenital nasolacrimal duct obstruction – delayed tear duct opening from birth.
Do not refer (See GP management & self care below)
Age over 12 months
Non-urgent e-referral to Eye Clinic
Urgent referral to Acute Eye Clinic
Re-assure family
• Common condition (1 in 5)
• Spontaneous resolution 80-96% before first birthday
• Wipe lids to dry
• Skin ointment (Vaseline) to protect skin
• DO NOT USE herbal teabags, breast milk applied to eyes or similar
• If episode of yellow/green discharge, buy chloramphenicol eye drops from chemist and use for 5-7 days
• If possible, attach photo of eye to e-referral
Always include:
• Child’s date of birth
• Address
• Child’s social worker details (including Borough), if any
• Parent/carer contact phone number and email
This pathway has been produced by Moorfields Eye Hospital NHS Foundation Trust to help clinicians manage the healthcare of children and young people. However, if you need to contact a paediatric clinician, please see below for contact details:
Moorfields Eye Hospital:
Paediatric helpline: 0207 2533411 extn 4569, Mon- Fri 10:00am-13:00pm then 14:00pm-16:00pm
Last updated: April 2021